The CartStack Blog

• Booking Abandonment Email Tips

Online travel agencies, like Expedia and Booking.com, charge commissions as high as 15-30% per booking, which have a nasty way of eating into your hotel’s direct booking revenue. OTA commissions ...

• Booking Abandonment Email Tips / Hospitality Thought Leadership

Guests feeling overlooked can lead to frustration and dissatisfaction, ultimately damaging your hotel’s reputation and bottom line You might be familiar with the term “ghosting” in the context of dating ...

• Booking Abandonment Email Tips / Hospitality Thought Leadership

By now, most of us are familiar with the origin story of Airbnb. In fact, the Airbnb founder story is popularly dubbed as one of the most inspiring entrepreneurial stories ...

• Booking Abandonment Email Tips / Hospitality Thought Leadership

In the world of the hotel industry, where the rate of travelers abandoning their reservations can be significant, hoteliers are constantly searching for ways to optimize their establishments and increase ...

• Booking Abandonment Email Tips / Hospitality Thought Leadership

Strategies and technology can help hotels recover a lost bookings, enhance guest relationships, and generate more direct revenue For those of us who grew up wrestling with the novel dysfunction ...

• Booking Abandonment Email Tips / Uncategorized

Introduction After several turbulent years, hotel sales are finally on the rebound after the pandemic-induced industry recession. In 2023, revenue per available room (RevPAR) is forecast to grow at a ...

• Booking Abandonment Email Tips / Hospitality Thought Leadership

How to put guest data to work to create meaningful and personal touchpoints, craft messages uniquely suited to each guest, and boost your bottom line Do you ever wonder how ...

• Booking Abandonment Email Tips / Hospitality Thought Leadership

Don’t be part of a statistic of growing reservation abandonment rates with strategies to turn lost sales into revenue Let’s face it, not everyone deserves a second chance – and ...

• Booking Abandonment Email Tips / Hospitality Thought Leadership

Jimmy Wales once said, “If it isn’t on Google, it doesn’t exist.” In many ways, Wales was correct – Google is, after all, often viewed as the ultimate gatekeeper of ...

• Booking Abandonment Email Tips / opinion article / Uncategorized

We are all familiar with ‘buyer’s remorse’ – but what about a buyer’s hesitation? The moment a consumer stares at their digital shopping cart, consumed with quiet contemplation before making ...