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The Damaging Effects of Online Booking Abandonment Go Beyond Lost Revenue
Think about the last time you found yourself window shopping. Perhaps you were walking back to your car after lunch with a friend, and while passing by a storefront, something ...
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Using Guest Reviews to Increase Bookings and Lower Cart Abandonment
Let’s imagine that for a moment you are struck by the longing effects of wanderlust. It kicks in around 1pm on a Monday afternoon. Seeking an escape from the work ...
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7 Customer Retention Strategies to Increase Guest Loyalty at Your Hotel
You’ve heard it said millions of times before – it costs more to acquire a new customer than it does to keep an existing one. Five times as much, to ...
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9 Proven Hotel Email Marketing Examples (Best Practices)
What’s the best way to get the highest ROI from your marketing efforts? If you said “email,” congratulations! You’ve got it right. As a hotelier who’s been trying to get ...
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RezRecover: CartStack’s New Booking Recovery Solution for Hospitality
We’re excited to announce that we’ve launched a new version of CartStack aimed specifically at helping hotels, vacation rentals, and other reservation-based businesses recover lost bookings. We call it RezRecover. ...
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Updating Your Booking Abandonment Strategy for the Staycation Revolution
2020 has been a challenging year for the hotel industry, and it’s about to get a little more interesting – especially for your booking recovery strategy. After months of empty ...
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The COVID Impact on Abandoned Cart & Customer Recovery Strategies
You know the drill. Cart and browse abandonment rates are typically impacted by high shipping costs, complicated checkout flows, and website errors. Now, there’s a new reason on the block: ...
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Why Abandoned Cart Push Notifications Are Becoming Essential for Ecommerce
Wouldn’t it be nice to get your abandoned cart recovery message in front of your audience regardless of what they’re doing or which website they’re on? Well, that’s exactly what ...
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Recovering Lost Ecommerce Sales with Abandoned Cart SMS Text Messages
If only there was a way to get 90% of your abandoned cart messages opened within just three minutes of delivery. Wait, there is. Last month, we looked at multi-channel ...
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3 Multichannel Abandoned Cart Tools that Don’t Require Email
Over the years, abandoned cart strategies and tools have largely focused on email campaigns – and it’s an excellent place to start. Nearly 76% of US adults use email, and ...