Retain for Ecommerce is Now Live! 4 New Tools to Boost Ecommerce Sales

March 14, 2025

We know that every abandoned cart represents lost revenue—and a missed opportunity to turn browsers into buyers. That’s why we’re introducing Retain, an innovative set of four powerful tools designed to proactively engage shoppers before they leave your store, complementing our Recover campaigns to drive even more conversions.

While Recover specializes in bringing shoppers back after they’ve left, Retain focuses on keeping them engaged in the moment—reducing abandonment and increasing your chances of sealing the deal. Here’s how these new features can help you maximize revenue and recover more sales:

1. Offers – Convert More Visitors with Timely Deals

Shoppers love a great deal, and Offers helps you capture their attention before they click away. Whether it’s an exit-intent popup offering a discount or a welcome message promoting an exclusive deal, this tool allows you to secure valuable email addresses while increasing purchase intent. More leads mean more chances to recover abandoned carts and close more sales.

2. Send My Cart – Give Shoppers a Reason to Return

Ever had a customer load up their cart, hesitate, and disappear? Send My Cart helps you capture their contact information before they go. If a shopper begins the checkout process but moves to exit, a popup prompts them to save their cart details via email—keeping your products top of mind and making it effortless for them to return and complete their purchase.

3. Conversion Nudges – Remove Doubt, Increase Confidence

Uncertainty is one of the biggest barriers to online purchases. Conversion Nudges are strategically placed, interactive messages that highlight key selling points—such as glowing customer reviews, free shipping perks, or limited-time offers—helping shoppers feel confident enough to hit “buy now.”

4. Tab Abandonment – Reel Shoppers Back In

Distractions are everywhere, and it’s easy for a shopper to open a new tab and forget all about their pending purchase. Tab Abandonment uses subtle yet effective messaging—like flashing tab notifications—to grab their attention and encourage them to return to your store before they move on completely.

Retain + Recover: The Ultimate Sales-Boosting Duo

When used together, Retain and Recover create a powerful one-two punch against cart and browse abandonment. Offers and Send My Cart ensure that you capture more shopper details early, expanding your potential for future engagement. Meanwhile, Conversion Nudges and Tab Abandonment keep buyers focused and confident, making it less likely they’ll leave without completing their purchase.

By integrating Retain into your eCommerce strategy, you can actively engage customers, drive more sales, and reduce reliance on costly retargeting efforts.

Want to see Retain in action? Get in touch today and start turning more visitors into loyal customers!